What "Quality Control" Means Here
QC is not a final glance before shipping…
Three Inspection Gates
| Gate | When | What we check |
|---|---|---|
| Incoming fabric | Before cutting | Weight (GSM), color, defects, shrinkage |
| In-process | During sewing | Stitch density, seams, trims attachment |
| Final | Packed | Measurement, appearance, function, packaging |
Common Defects, Simply
- Skew / off-grain panels — fabric not aligned before cutting.
- Uneven print or misaligned embroidery.
- Broken stitches, raw or unfinished edges.
- Color deviation vs the approved swatch.
How We Hold 99%+
- Fabric is inspected on arrival, before a single panel is cut.
- Inline checks at every operator hand-off, not just at the end.
- Final audit measured against your approved sample, not a generic house standard.
- Photo proof sent before bulk ships, so you see it before it leaves.
Acceptance Sampling, Plainly
We do not inspect every piece by hand — that is slow and still misses patterns. Instead we use acceptance sampling (AQL): a statistically set number of units is checked, and the whole lot passes only if defects stay under the limit. For apparel, AQL 2.5 is the common general-inspection level.
| AQL level | Meaning | Use |
|---|---|---|
| 1.0 (tight) | Fewest allowed defects | High-value or strict brand |
| 2.5 (general) | Standard apparel level | Most orders |
| 4.0 (relaxed) | More tolerance | Promotional / low-risk |
What You Can Specify
- Measurement tolerance — e.g. ±1 cm on length.
- Colour standard — Pantone or your sealed swatch as the yardstick.
- Packaging — flat pack, folded with tissue, or hung on hangers.
- On-care labels — language and content per your market.
Defect Class A / B / C
| Class | Example | Action |
|---|---|---|
| A (Critical) | Broken seam, missing print | Reject unit, fix lot |
| B (Major) | Off colour, misaligned logo | Re-work or discount |
| C (Minor) | Loose thread, tiny mark | Accept within AQL |
Photo Proof & Reports
Before bulk leaves, we send you a photo set: a top, a detail of the decoration, a measurement check and the packaging. You sign off, then it ships. This is your last checkpoint, not ours.
- Top shot — overall look and colour.
- Close-up — print / embroidery density and alignment.
- Measurements — key points against your spec.
- Pack shot — how the carton arrives.
FAQ
What if bulk differs from the sample?
That is exactly what final audit prevents. Bulk is measured against your approved sample, not a house average. If something drifts, we flag it in the photo proof before shipping.
Can I ask for 100% inspection?
Yes, for high-value or strict orders we can run full inspection at added cost. Tell us the risk level and we will quote it.
Who pays if defects are found?
If a defect is our making and beyond AQL, we re-work or replace at our cost. Clear acceptance criteria are agreed in the tech pack so there is no argument later.